Thursday, September 17, 2009

Fix a general protection fault

Issue:

How to fix a general protection fault.
Cause:

There are several possibilities and reasons a computer receives a General Protection Fault error, below is a listing of some of the more common reasons.

1. The program being used is calling a section of memory that is already being used by another program or TSR.
2. The program has not been programmed properly or is still in testing and is calling an invalid portion of memory.

Solution:

The following are recommendations into finding the cause of a GPF and or resolving a GPF. It is important to know that GPFs are always likely to occur on the computer and if you are experiencing a GPF rarely such as once every few weeks to not worry about attempting to locate the root cause of that GPF. However, if you are experiencing GPF error messages often it is recommended you follow the following recommendations to help resolve your issues.

Remove all TSRs

Disable or unload any TSRs or programs currently running before running the program causing the GPF.

Additional information on how to end task a TSR can be found on document CHTSR.

Delete all program temporary files

Delete all temporary files that may still be residing on the hard disk drive from currently or previously running programs.

Additional information on how to remove temporary file can found on document CH000225.

Run Scandisk / Defrag

Attempt to run scandisk / defrag on the hard disk drive as it could be possible your hard disk drive may have an issue causing the swap file or data files to become corrupt or invalid.

Additional information on scandisk can be found on our scandisk page.

Additional information on defrag can be found on our defrag page.

Verify your computer has more than 200 MB available

If your computer is running low on hard disk space, your Windows swap file will be unable to increase in size when needed, causing programs to be swapped between memory and the hard disk drive more frequently. When this occurs it is more likely that a GPF can occur.

Recently installed software / hardware

If you have recently installed new software or hardware attempt to uninstall or reinstall that software / hardware to verify it is not causing your issue.

Disable external cache

If your CPU utilizes external cache attempt to disable it temporarily to verify if it is causing your GPF error messages. If available, you will be able to disable your external cache through CMOS.

Additional information on CMOS can be found on our CMOS page.

If this resolves your issue it is recommended that you contact your manufacturer or motherboard / CPU manufacturer for additional recommendations and/or BIOS updates that may resolve your issue.

Disable Power Management / Screen savers

If you are receiving GPFs when away from the computer or during durations when your computer is inactive, attempt to disable power management and screen savers to ensure that they are not causing your issue.

Additional information on power management can be found on our power management page.

Operating System issue

It is possible for Windows or an overwritten Windows related file to cause a General Protection fault. Most commonly the General Protection Fault with Explorer and KRNL386.EXE. Attempt to reinstall your operating system to resolve the issue.

Bad memory or other bad hardware

If you have followed all of the above recommendations and continue to experience GPFs it's possible hardware inside your computer may also be bad. Often bad memory is the primary cause for random GPFs. Additional information about testing your computer memory can be found on document CH000708.

Fix a fatal exception error

How to fix a fatal exception error.
Cause:

Fatal exception error messages are generated when one of the below situations occur.

* Admission to an illegal software instruction has occurred.

* Invalid abstracts or cipher has been accessed.

* The advantage akin of an operation is invalid.

Any of the aloft issues could be acquired by one or added of the beneath possibilities.

* Errors in programming code, either a program, operating arrangement and/or accouterments driver.

* Conflicts amid two or added programs.

* Physical accouterments issue.

* Computer overheating

Solution:

Microsoft Windows and software use exceptions, which acquiesce Windows or added software to acquaint in layers and acquaint errors or exceptions. If a affairs is accustomed an barring that is invalid or alien you'll appointment a baleful exception. Baleful exceptions are additionally frequently referred to as a Baleful 0E (or break as Baleful OE) and is one of the best accepted baleful exceptions.

When a baleful barring is encountered the absurdity will be in the beneath format.

A baleful barring has occurred at xxxx:xxxxxxxx

In the aloft archetype of the baleful barring the YZ represents the absolute processor exception, this can ambit from 00 to 0F. Each of theses processor exceptions are explained beneath Extended information.

After the processor barring is the added apprenticeship arrow to the cipher articulation and the 32-bit address. This is absolutely area the absurdity barring has occurred.

Search for the error

Often the easiest and fastest adjustment to locate the account of a baleful barring is to chase for the error. However, for some users it may be difficult to apperceive absolutely what to chase for because of the cryptic baleful barring messages. Beneath are tips on how to chase for these errors.

1. As mentioned aloft the baleful barring will about accept a two appearance code, for archetype 0E, if this cipher is present use this as allotment of your search.

2. Next, the absurdity bulletin will accommodate a arrow such as "0028:c001e36", although this can about be begin by additionally abacus this to your chase concern it's important to apprehend that this arrow can alter from computer to computer. If you're not award after-effects exclude this from your search.

3. Finally, abounding baleful barring absurdity letters will additionally accommodate a book that generated the error, about consistently this is a VXD file. If the baleful barring absurdity contains a .VXD absolutely accommodate this as allotment of your search. The VXD book may additionally be listed as "VXD VWIN32", which is absolutely "vwin32.vxd".

If analytic for the baleful barring absurdity does not acknowledgment after-effects and/or advice boldness your abide account through this certificate for accepted recommendations in absolute baleful barring absurdity messages.

Revert Windows aback to an beforehand copy

If this has aloof started occurring and you're active Windows XP or afterwards restore Windows aback to an beforehand archetype by afterward the accomplish in certificate CH000589.

Update software or analysis for software patches

If you are experiencing invalid folio faults in alone one program, verify that the software affairs is accordant with the operating arrangement you are active the affairs within. Additionally verify with the architect or bell-ringer of the software affairs that there are no accessible patches or updates for the affairs that may advice or boldness your issue.

It's additionally important that you accept all the latest Windows updates. See certificate CH000545 for added advice about afterlight Windows.

Hardware drivers

If you're accepting a baleful barring aback application a accouterments device, for example, aback you print. It's acceptable that it's the drivers accompanying to that accessory that are either adverse or accept errors.

Video drivers are additionally belled for causing baleful barring absurdity messages. Because your video agenda is actuality acclimated all the time it's difficult to apperceive for assertive if it's the account of the error. Therefore we consistently acclaim users accept the latest video drivers on their computer.

Visit the manufacturers web folio and get the latest software / drivers from them. See our drivers folio for a advertisement of accouterments companies.

Recently installed software / hardware

If you accept afresh installed new software or accouterments attack to uninstall or reinstall that software / accouterments to verify it is not causing your issue. In the case of a accouterments accessory it's appropriate instead of installing the software or drivers that came with the accessory that you appointment the manufacturers web folio and get the latest software / drivers from them. See our drivers folio for a advertisement of accouterments companies.

Remove all TSRs

Disable any TSRs or programs active in the accomplishments as abounding times baleful barring errors can be acquired by conflicts amid two or added accessible programs. Added advice on how to end assignment a TSR can be begin on certificate CHTSR.

Delete all affairs acting files

Delete all acting files that may still be residing on the adamantine deejay drive from currently or ahead active programs. Added advice on how to abolish acting book can begin on certificate CH000225.

Overclocked computer

If you accept overclocked any basic aural the computer, set the computer to its branch settings to verify that the overclocked basic is not causing the issue.

Verify your computer has added than 200 MB available

If your computer is active low on HDD, your Windows bandy book will be clumsy to admission in admeasurement aback needed, which can account errors. Added advice about seeing how abundant deejay amplitude is on your computer can be begin on certificate CH000369.

Run scandisk / defrag

Attempt to run scandisk / defrag on the HDD as it could be accessible your adamantine deejay drive may accept an affair causing the bandy book or abstracts files to become base or invalid

* Added advice on scandisk can be begin on our scandisk page.

* Added advice on defrag can be begin on our defrag page.

Heat accompanying issue

Verify that all admirers in and on your computer are appropriately working. If not all admirers are alive or you do not accept abundant admirers and your computer is overheating, any cardinal of issues including baleful exceptions can occur. Advice about free how hot your computer is can be begin on certificate CH000100.

Disable Alien Accumulation in CMOS

If the advantage is available, attack to admission your computer's CMOS bureaucracy and attenuate the alien cache. If this resolves your affair it is acceptable that you are encountering a calefaction accompanying issue. Advice and advice with entering CMOS bureaucracy can be begin on certificate CH000192.

CPU Amount Voltage

If available, verify aural your CMOS or by jumper that your CPU amount voltage is set to branch specification. This may crave that you argue your affidavit or motherboard manufacturer. Advice and advice with entering CMOS bureaucracy can be begin on certificate CH000192.

Bad Memory, invalid $.25 or physically bad memory

Bad computer memory is additionally a accepted account for baleful barring errors. If you accept afresh added memory to the computer, it is recommended that it aboriginal be removed to verify that you are not experiencing conflicts with the afresh installed memory.

If no memory has been afresh added to the computer and you accept approved all the aloft recommendations you can acquisition added advice about testing your memory on certificate CH000708.

Extended Information:

Below is a advertisement of the added frequently accomplished processor exceptions alignment from 00 to 0F.

00 = Divide Fault

Occurs if analysis by aught is attempted or if the aftereffect of the operation does not fit in the destination operand.

02=NMI interrupt

Interrupt 2 is aloof for the accouterments Non-Maskable-Interrupt condition. No exceptions allurement through arrest 2.

04=Overflow trap

Occurs afterwards an INTRO apprenticeship has accomplished and the OF bit is set to 1.

05=Bounds Analysis fault

The arrangement Index is out of range

06=Invalid Opcode fault

This absurdity can be acquired by one of the beneath conditions.

1. Processor attempting to break a bit arrangement that does not accord to any acknowledged computer instruction.

2. Processor attempts to assassinate an apprenticeship that contains invalid operands.

3. Processor attempts to assassinate a protected-mode apprenticeship while active in basic 8086 mode.

4. Processor attempts to assassinate a LOCK prefix with an apprenticeship that cannot be locked.

07=Copressor not accessible fault.

This absurdity can action if no algebraic coprocessor is present. This absurdity can additionally action aback the algebraic coprocessor is acclimated and a assignment about-face is executed.

08=Double Fault.

This absurdity occurs aback processing an barring triggers a added exception.

09(OD)=Copressor Articulation Overrun.

Floating point operand is alfresco the segment.

10(0Ah/0A)=Invalid Assignment State Articulation Fault

Can be acquired by a cardinal of possibilities as Assignment State Articulation contains a cardinal of descriptors.

11(0Bh)=Not Present Fault

The Not Present arrest allows the operating arrangement to apparatus basic memory through the analysis mechanism. 0B accountability occurs aback this articulation is not available.

12(0Ch)=Stack Fault

Occurs aback apprenticeship refers to memory above the absolute of the assemblage segment.

13(Odh)=General Aegis Fault

Caused by any action that is not covered by any of the added processor exceptions. The barring indicates that this affairs has been besmirched in memory about consistent in the actual abortion of the program. Additionally see certificate CH000224 for added advice about GPFs.

14(Oeh)=Page Fault

Occurs aback a paging aegis aphorism is abandoned (when the retrieve fails, abstracts retrieved is invalid or the cipher that issued the accountability bankrupt the aegis aphorism for the processor).

16(10h)=Coprocessor absurdity fault

Occurs aback an apparent floating-point barring has signaled a antecedent instruction.

17(11h)=Alignment Analysis Fault

Only acclimated on 80486 computers. Acquired aback cipher active at arena advantage 3 attempts to admission a chat operand that is not divisible by four, or a continued absolute or acting absolute whose abode is not divisible by eight.

Fix an invalid page fault

Issue:

How to fix an invalid page fault.

Additional information:

An invalid page fault caused is acquired back the operating arrangement or a software affairs attempts to abundance or alarm a articulation or block of the computer's memory that does not exist. Because of the invalid call, the affairs will accomplish an invalid folio accountability absurdity bulletin and abolish the affairs or action to anticipate added issues.

Cause:

There are several affidavit a computer may accomplish an Invalid Folio accountability error. Below are few of those possibilities.

1. Incompatibility or affair with the software programs.

2. Issues with the computer memory.

Solution:

Remove all TSRs

Disable or unload any TSRs or programs currently active afore active the affairs causing the GPF.

Additional advice on how to end assignment a TSR can be begin on certificate CHTSR.

Delete all affairs acting files

Delete all acting files that may still be residing on the adamantine deejay drive from currently or ahead active programs.

Additional advice on how to abolish acting book can begin on certificate CH000225.

Run Scandisk / Defrag

Attempt to run scandisk / defrag on the memory hard drive as it could be accessible your HDD may accept an affair causing the bandy book or abstracts files to become base or invalid

Additional advice on scandisk can be begin on our scandisk page.

Additional advice on defrag can be begin on our defrag page.

Update software or analysis for software patches

If you are experiencing invalid folio faults in alone one program, verify that the software affairs is accordant with the operating arrangement you are active the affairs within. Also verify with the architect or bell-ringer of the software affairs that there are no accessible patches or updates for the affairs that may advice or boldness your issue.

Recently installed software / hardware

If you accept afresh installed new software or hardware, attack to uninstall or reinstall that software / accouterments to verify it is not causing your issue.

Bad Memory, invalid $.25 or physically bad memory

It is accessible that bad memory can account Illegal Operations. If you accept afresh added memory to the computer it is recommended that it aboriginal be removed to verify that you are not experiencing conflictions with the afresh installed memory.

If no memory has been afresh added to the computer it is recommended you chase all added accomplish begin on this folio afore replacing the memory aural the computer.

Wednesday, September 16, 2009

Computer Running Slow

Issue

My computer is running slow what accomplish can I do to fix it?

Cause:

This affair can be acquired by any of the beneath possibilities.

1. HDD is abbreviate on accessible drive space.

2. Several software programs accept been installed/uninstalled abrogation abaft bad files and/or ambagious the software.

3. Abstracts Corruption.

4. Computer is overheating.

5. Corrupt OS.

6. Bad Hardware.

Solution:

Below are accomplish for Microsoft Windows users that should advice acceleration up the computer or actuate why the computer is active slow.

Note: If it is aloof your Internet that is apathetic see certificate CH000986 for affidavit why this may be happening.

Not abundant HDD space

Verify that there is at atomic 200-500MB of chargeless HDD space. This accessible amplitude allows the computer to accept allowance for the bandy book to access in admeasurement as able-bodied as allowance for acting files.

* Accomplish on how to actuate how abundant deejay amplitude your computer has can be activate on certificate CH000369.

* See certificate CH000528 for added advice about regaining absent HDD space.

Hard drive besmirched or fragmented

Run Scandisk or equivalent to the advice ensure that there is annihilation physically amiss with the computer HDD.

Run Defrag to advice ensure that abstracts is abiding in the best accessible order.

Background programs

Remove or attenuate any TSRs or programs that automatically alpha anniversary time the computer boots. See certificate CHTSR for added information. If you're absent to see what programs are active in the background, how abundant anamnesis they're using, and their CPU acceptance accessible Task Manager.

If you've got an anti-virus scanner on the computer, spyware aegis program, or added aegis account accomplish abiding it's not active in the accomplishments as you're aggravating to work. Often back these programs activate to browse the computer it can abatement the all-embracing achievement of your computer.

Hardware conflicts

Verify that the Device Manager has no conflicts. If any abide boldness these issues as they could be the account of your problem. Advice about how to get into Device Manager can be activate on certificate CH000833.

Computer or processor is overheating

Make abiding your computer and processor is not overheating, boundless calefaction can account a cogent abatement in computer achievement some processors will alike lower the acceleration of the processor automatically to advice atone for the calefaction accompanying issues. Added advice about your processor temperature and was of free how hot it is can be activate on certificate CH000687.

Specific operating arrangement basal troubleshooting

Basic Microsoft Windows XP troubleshooting.

Basic Microsoft Windows 2000 troubleshooting.

Basic Microsoft Windows NT 4.0 troubleshooting.

Basic Microsoft Windows ME troubleshooting.

Basic Microsoft Windows 98 troubleshooting.

Basic Microsoft Windows 95 troubleshooting.

Basic Microsoft Windows 3.x troubleshooting.

Or go through the added basal troubleshooting steps.

Erase computer and alpha over

Finally, if none of the aloft solutions boldness your issues, it is recommended that you either reinstall Windows and/or abolish aggregate and again alpha over. Added advice about how to do this can be activate on certificate CH000186.

Hardware issues

If your computer continues to be apathetic afterwards activity over anniversary of the aloft recommendations it's accessible that your computer is experiencing a added austere accouterments accompanying affair such as a declining basic in the computer. This could be a declining or bad CPU, RAM, Motherboard, or added component.

Fix windows fix illegal operations?

sue:

How to fix illegal Operations?

Cause:

Illegal Operations can be acquired by several altered factors. Below is a advertisement of the added frequently accepted affidavit for accepting an Actionable Operations.

1. TSR's or Third-party programs causing anamnesis conflicts or added types of conflicts with the affairs or programs attempting to be run.

2. Abstracts not actuality apprehend appropriately from source. Active a affairs or bold with a bedraggled CD can account the CD to be apprehend break causing Actionable Operations. Billowing diskettes, which may accommodate errors can account actionable operations.

3. Installing a affairs or bold on a adamantine deejay drive that has errors or is awful fragmented.

4. Base files.

5. Anamnesis managers.

6. Bad, incorrect or not the latest video drivers.

7. Computer Virus.

8. Added hardware

9. Error in affairs coding

10. Corruption or botheration aural Windows.

11. Bad Memory, invalid $.25 or physically bad memory.

Solution:

TSR's or Third-party programs

TSR's or Third-party programs active in the accomplishments are one of the added frequently begin affidavit for Actionable Operations. If you are accepting an Actionable Operation back attempting to run a bold or affairs it is acclaim that you briefly abolish or attenuate programs active and TSR's active in the background, ensuring that these programs are not causing your issues.

Additional Advice on how to abolish a TSR can be begin on certificate CHTSR.

If, afterwards removing these programs, you run the affairs or bold and no best accept the Actionable Operations, it is acclaim that you reboot the computer and attenuate or End Task anniversary affairs or TSR one at a time to attack to actuate which affairs is causing the Actionable Operation.

Data not actuality apprehend appropriately from source

When active a affairs or bold from a CD you accept an Actionable Operation, verify that the CD is clean. Added advice on how to apple-pie a CD or CD-ROM drive can be begin on our Cleaning Page.

If you are active a bold from a billowing diskette or added billowing media such as a zip diskette or LS120, verify that the diskette does not accept concrete errors with it by active a scandisk or a deejay drive account included with the drive.

Installing a affairs or bold on a adamantine deejay drive that has errors or is awful fragmented

When installing a affairs or bold assimilate a adamantine deejay drive it is recommended if you accept errors afterwards installing that affairs or bold that you attack to uninstall that affairs or game, run a scandisk, afresh a defrag, and assuredly attack to install the affairs or bold again.

If errors abide on the adamantine deejay drive, they will account the affairs or bold to run break and can account Actionable Operations.

* Added Advice on scandisk can be begin on our Scandisk Page.

* Added Advice on defrag can be begin on our Defrag Page.

Corrupt files

Corrupt, bad or missing files can account Actionable Operations. It is recommended that you attack to uninstall and or reinstall the affairs causing the Actionable Operation to verify that any corrupt, bad or missing files are replaced or repaired during the reinstallation.

Memory managers

If you are active a anamnesis administrator that is acclimated to access added anamnesis or handle the computer anamnesis in alter of Windows, it is recommended you briefly attenuate or uninstall this affairs to verify it is not the anamnesis administrator causing the Actionable Operations.

Bad, incorrect or not the latest video drivers

Bad, incorrect or not the latest video drivers may account Actionable Operations back assuming such tasks as affective the abrasion or boring abstracts from one antecedent to addition as aerial demands are placed assimilate the video card. Attack to abatement the video settings to 640 x 480, 256 colors to verify if the affairs or bold actuality run is accepting errors because of the accepted video settings.

Additional advice on how to set the video resolution in Windows 95/98/NT can be begin on certificate CH000190.

Additional advice on how to set the video resolution in Windows 3.x can be begin on certificate CH000189.

If, afterwards attempting to acclimatize the video settings, you still appointment the aforementioned issue, verify the computer is utilizing the latest video agenda drivers by visiting our Video drivers section.

Computer Virus

Because computer bacilli are loaded into anamnesis and can change the abstracts of affairs files back infecting a computer, ensure that a virus aegis account is installed on the computer and that you accept the latest Virus Definition.

Additional advice about computer Bacilli can be begin at our Virus page.

Added hardware

If added accouterments has been afresh installed assimilate the computer it is acceptable that either the accouterments is adverse with added accouterments accessories on the computer or that the drivers acclimated to install that accouterments is causing issues with added accouterments or software installed on the computer.

If added accouterments has afresh been added to the computer, it is recommended that you briefly abolish that added accouterments and the software associated with it to ensure it is not causing your issues.

Error in affairs coding

If you are accepting Actionable Operations alone back active a accurate program, verify that the affairs is accordant with the Version of Windows you are active and ensure no accessible patches or software are accessible that may fix errors fabricated during the development stages.

Corruption or botheration aural Windows

Because Windows controls the anamnesis operations as able-bodied as the book anatomy and association, it is accessible for Windows or files associated with Windows to become corrupted, causing Actionable Operations or added errors. It is recommended you reinstall Windows if you are experiencing Actionable Operations in Windows or added than one affairs aggravating to be run on the computer.

Bad Memory, invalid $.25 or physically bad memory

It is accessible that bad anamnesis can account Actionable Operations. If you accept afresh added anamnesis to the computer, it is recommended that it aboriginal be removed to verify that you are not experiencing conflicts with the afresh installed memory.

If no anamnesis has been afresh added to the computer and you accept approved all the aloft recommendations you can acquisition added advice about testing your anamnesis on certificate CH000708.

problems in Windows after installing new software.

Issue:

I do have problems in Windows after installing new software.

Cause:

After installing any blazon of utility, driver or added software affairs on a computer you can appointment an about amaranthine account of issues that can be acquired by any of the beneath reasons.

1. Confliction with added software installed on the computer.

2. Issue with program.

3. Improper accession or problems with installation.

Solution:

Reinstall or uninstall the program

If you're encountering problems with your computer or added programs afterwards installing new software on your computer attack to uninstall the affairs and see if the issues persist. A

After the affairs has been uninstalled try installing the affairs again.

Note: If afterwards installing an affairs you're clumsy to cossack into Windows, try booting into Safe Mode. Additional advice about accepting into Safe Mode can be begin on document CHSAFE. In Safe Mode chase the aloft steps.

Check for software affairs updates or new versions

If you abide to acquaintance issues verify that the program, game, or account you're installing doesn't accept any updates by visiting the developer of the affairs website.

If you're installing a software affairs or drivers for a accouterments accessory such as a printer. Attack to get the latest software and/or drivers from the architect instead of application the included software. A advertisement of links to drivers can be begin on our drivers page.